Sub-Zero · Needham, MA
Freezer Repair
Freezer drawers and standalone freezer columns that ice up, warm through, or refuse to hold a steady temperature. On a panelled unit the cause is often airflow behind the drawer front rather than anything wrong with the compressor.
How it gets described
The complaint, in the caller's words
- Frost creeping around the drawer gasket
- Food thawing on the top basket only
- Freezer running without ever resting
- Loud rattle from behind the lower grille
On the visit
What is measured before a part is named
- Frost pattern on the evaporator before anything is dismantled — it names the fault more often than a meter does
- Evaporator fan draw and the airflow path from the fan through to the drawer fronts
- Defrost heater and termination thermostat, and the drain line below them
- Cabinet pull-down behaviour from a warm start, timed rather than estimated
What it costs
What drives the number
Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Door gasket or seal replacement $280–$770
- Evaporator or condenser fan motor $320–$650
- Defrost heater, thermostat or sensor $290–$710
- Ice maker, water valve or supply line $280–$650
- Electronic control board $520–$870
- Compressor or sealed-system repair $980–$2,130
Ranges, not quotes. Which end of a band a job lands on depends on the part, on whether the cabinet has to come out of its opening to reach it, and on how that part is supplied for the model. The figure you are asked to approve is given before anything is dismantled. For comparison, a replacement cabinet of the same class runs $8,270–$21,280 for the appliance alone, before delivery, installation or panel work.
Also on the van
The other three
- Refrigerator Repair Refrigerator section drifting into the mid forties
- Ice Maker Repair Ice bin slowly emptying and never refilling
- Wine Cooler Repair Bottles noticeably warmer than the display suggests
Booked from Needham Heights, Needham Center, Dover, Westwood and the rest of Needham, and out beyond the regular run to Brookline, Lexington, Natick and Weston. The contact page has the hours and what to have to hand.
In their words
On freezer repair
4.9 out of 5 across 1,152 reviews.
5 out of 5
Second unit out in the mudroom never rested. The defrost heater was open circuit and the coil was solid with ice. Thawed, tested, and the old part went with him.
5 out of 5
February cold and the pantry freezer started rattling behind the lower grille. A fan blade had cracked and was clipping the housing. He carried the part on the van, which I honestly did not expect.
5 out of 5
Booked in the evening, seen the following day. Ice was creeping up the drawer sides because the seal had hardened. New gasket and a quick alignment, and he wiped the tracks out before leaving.
Booking
Book freezer repair in Needham
Two minutes on the phone usually narrows it to two or three causes before anyone is dispatched.
Flat $95 service call, credited against an approved repair. Details on the contact page.